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        <title>iSupport Macro Library</title>
        <link>http://www.roaringpine.com/isupport/macrosnew.html</link>
        <language>en-us</language>
        <description>New listings and updates to the iSupport Macro Library</description>
        <copyright>Copyright 2006 Roaring Pine LLC</copyright>
        <managingEditor>rdavis@roaringpine.com</managingEditor>
        <webMaster>rdavis@roaringpine.com</webMaster>
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            <title>CPU Monitor</title>
            <link>http://www.roaringpine.com/isupport/macrosnew/cpu_monitor.html</link>
            <description><![CDATA[Monitors the client's PC for a specified time interval and collects data on CPU time, memory and swap space usage. The data are stored in a log file on the agent's PC.]]></description>
            <author>Tony Brittain &lt;ajb@roaringpine.com&gt;</author>
            <guid isPermaLink="true">http://www.roaringpine.com/isupport/macrosnew/cpu_monitor.html</guid>
            <pubDate>Mon, 12 June 2006 00:00:00 -0700</pubDate>
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            <title>Get Event Logs</title>
            <link>http://www.roaringpine.com/isupport/macrosnew/eventlogs.html</link>
            <description><![CDATA[Allows viewing of the application, system and security event logs on the client's PC. If the program for event log extraction is not already present on the client's PC, then the macro installs it. The event log presentation can be easily changed by modifying parameters in the macro relating to filters, spacing and number of days of events.]]></description>
            <author>Tony Brittain &lt;ajb@roaringpine.com&gt;</author>
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            <pubDate>Thu, 25 May 2006 00:00:00 -0700</pubDate>
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            <title>PC Analyzer</title>
            <link>http://www.roaringpine.com/isupport/macrosnew/analyzer.html</link>
            <description><![CDATA[Performs a detailed analysis of the client's PC and displays the results to the client via Notepad. Included in the analysis are: system configuration, disk information, free memory, network information, environmental variables and routing table.]]></description>
            <author>Tony Brittain &lt;ajb@roaringpine.com&gt;</author>
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            <pubDate>Fri, 19 May 2006 00:00:00 -0700</pubDate>
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            <title>Run Ad-Aware SE via Keystrokes</title>
            <link>http://www.roaringpine.com/isupport/macrosnew/adaware_key.html</link>
            <description><![CDATA[Searches the OS drive of the client's PC for the latest version of Ad-Aware. If the latest version is already present, then the definition file is updated and the program is launched via keystroke commands. If an older version of Ad-Aware is present, or if Ad-Aware is not found at all, then Ad-Aware is installed on the client's PC. The definition file is updated, and the program is launched via keystroke commands.]]></description>
            <author>Richard Davis &lt;rdavis@roaringpine.com&gt;</author>
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            <pubDate>Fri, 19 May 2006 00:00:00 -0700</pubDate>
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            <title>Client Speed Assessment</title>
            <link>http://www.roaringpine.com/isupport/macrosnew/speedtrap.html</link>
            <description><![CDATA[Performs a detailed analysis of the client's PC and Internet connection. Included in the analysis are: processor speed, memory usage, network configuration and Ping results from the client's PC to the iSupport server.]]></description>
            <author>Richard Davis &lt;rdavis@roaringpine.com&gt;</author>
            <guid isPermaLink="true">http://www.roaringpine.com/isupport/macrosnew/speedtrap.html</guid>
            <pubDate>Tue, 16 May 2006 00:00:00 -0700</pubDate>
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            <title>Setup and Run AIDA32</title>
            <link>http://www.roaringpine.com/isupport/macrosnew/aida.html</link>
            <description><![CDATA[Searches the client's PC for the AIDA32 program. If found, it launches the program, generates a report and provides a report copy to the technician. If the program is not found, the macro first installs the program and then proceeds as above.]]></description>
            <author>Tony Brittain &lt;ajb@roaringpine.com&gt;</author>
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            <pubDate>Sun, 07 May 2006 00:00:00 -0700</pubDate>
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