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program_logs.rmc Rating:
Author:
RAD
Date:
11/12/2007
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Title:
Log File Retrieval
Description:
Gets the log files associated with programs in the Program Files folder on the client's PC. The logs are retrieved and stored in a designated folder on the agent's PC.
Macros Called:
none
Associated Files:
none
Notes:
This macro provides a significant speed increase compared to the process of manually searching for log files on the client's PC and then retrieving them one by one. Many customers use a variation of this macro to retrieve log files associated with their specific application by changing var1 in the macro accordingly.