A sampling of iSupport macros is included below. IT personnel or technicians can develop their own macros or contract with Roaring Pine or other third-party suppliers for creation of specific macro libraries. Basic macros are available as a part of iSupport.
The real power of iSupport macros comes in sharing them across groups of technicians and using them interactively whereby macros are run during iSupport sessions and then rated, refined and updated continuously. In this context, library tools are provided to handle macro submission, macro feedback and rating.
You can view the comments of others to help you choose macros that are best suited for your business. You can install all macros from the library in one step or you can install macros individually. See install options at: Install Macro.
Updates and additions to the library can be delivered to you automatically via an RSS feed. Just add the following URL as content in your RSS feed reader: Receive Library Updates. To learn about using RSS feeds, open the URL in a browser.
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