The true power of iSupport lies in its ability to diagnose and resolve problems in fully automated sessions. This approach frees up technicians to work on other classes of problems and higher priority issues. It also ensures that uniform, consistent repairs are performed in the shortest possible period of time with the least expensive resources.
iSupport automated sessions rely on two underlying iSupport capabilities:
You can try out an automated iSupport session and see how it works. Simply fill out the form below and click on the button. You don't have to have any software preloaded on your PC and you can be behind a firewall.