The true power of iSupport lies in its ability to diagnose and resolve problems in fully automated sessions. This approach frees up technicians to work on other classes of problems and higher priority issues. It also ensures that uniform, consistent repairs are performed in the shortest possible period of time with the least expensive resources.

iSupport automated sessions rely on two underlying iSupport capabilities:

In these economic times, iSupport Automation can make your support operations more cost effective and efficient! Discover how you can easily offload common support tasks to iSupport automated agents. This frees up valuable technician time for other work. Then optimize that work through a library of iSupport macros. Learn more.