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NEW iSUPPORT PRICING! Check out Roaring Pine's new pricing plans that are tailored exactly for your business needs. You can subscribe to iSupport on a monthly basis, or yearly, per-session or as a one-time perpetual license with maintenance. There's also an extremely cost-effective plan for managing very large numbers of unattended client machines. Learn more.
We are pleased to announce that InControl Technology is a new integration partner and has included iSupport capabilities in its Asset Intelligence and IT Green solutions. As a result, customers can inventory all of their IT endpoint devices (in some cases, hundreds of thousands), use iSupport to diagnose and repair them remotely, and monitor and control power usage at the devices.
iSupport provides new macro capabilities that extend the range of scripted operations that technicians can perform. Compared to the brute-force approach of manually taking remote control of the client's desktop, iSupport macros provide repeatability, security, quality and efficiency gains. Learn more.
Technicians can now easily find and retrieve sets of files from client systems in one button click with iSupport. It's much faster and more efficient than manually searching for different log files and then transferring them one by one. Learn more.
Roaring Pine is a company in Boulder, Colorado with 15 years of experience in developing real-time transactional software and technical support tools for corporate contact centers, PC technicians and corporate help desks. In the mid-1990s, our VoiceView-based Collaboration and Help Desk products were used by Blockbuster Music, American Airlines, Citibank, 1-800-Flowers, Packard Bell, Sony, Hewlett Packard and others to improve communications with their customers. iConnect and iSupport take this concept a step further by being totally Internet accessible and instantly available through software as a service (SaaS).